Platform

A branded virtual care experience powered by connected infrastructure.

Configure the technology and workflows your organization needs to onboard patients, deliver care, coordinate partners, and manage ongoing operations.

Capabilities

What the platform supports.

Branded Patient Experience

White-labeled portal, marketing surfaces, and account flows that reflect your brand.

Digital Intake & Eligibility

Configurable intake questionnaires, screening logic, and eligibility routing.

Scheduling & Provider Assignment

Availability, timezones, and provider matching aligned to care model rules.

Secure Care Delivery

Synchronous and asynchronous visit workflows with clinician documentation.

Patient Communication

Secure messaging, notifications, and follow-up touchpoints.

Prescription & Partner Workflows

Coordinated routing to approved pharmacy, fulfillment, and lab partners.

Administrative Management

Role-based access, program configuration, and operational tools.

Reporting & Operational Visibility

Program-level visibility into throughput, coverage, and workflow status.

Integrations

Connections to approved third-party systems including payments, pharmacy, and labs.

Implementation & Support

Configuration, launch coordination, and ongoing operational support.

Feature availability depends on the selected program, integrations, and configuration.

Ready to build the infrastructure behind your virtual care brand?

Tell us about your business, audience, care model, and growth plans. Our team will help determine whether WiseMD is the right infrastructure partner.